The Mobile Worker user type enables field technicians, maintenance supervisors, and volunteers to collect data in real-time and complete tasks and operations in the field.

The Mobile Worker user type includes the capabilities of the Viewer and Contributor user types as well as additional features as outlined below. Determine if this is the right user type for you first, then follow the steps here to activate it for your organisation.

Is this user type right for me?

What can I do with the Mobile Worker user type?

In addition to the following capabilities, this user type includes everything in the Contributor user type.

database

Collect data from anywhere

Leverage specialised apps for data collection, surveys, and inspections on the go.

security

Securely receive work assignments

Open work assignments with relevant field information, driving directions, and communication tools in the app you choose.

maps

Navigate routes online and offline

Leverage in-app navigation tools and location sharing for employee safety and operational efficiency.

Collaborate

Access and share current data

Work from one real-time, common operating picture. Whether team members are updating data from the field or the office, your system will automatically stay current.

Capabilities 

Included with ArcGIS Online and ArcGIS Enterprise
Navigate routes online and offline

Receive work assignments

Share location

Collect data on the go

Review and apply simple edits

Mark up and annotate data

Explore and collaborate

Leverage Microsoft and Autodesk integrations

Securely view maps, apps, and content

Monitor dashboards

Included with ArcGIS Online only
ArcGIS Online credits

250

Available with ArcGIS Enterprise extensions
View knowledge graphs

Participate in field missions

Products 

Included with ArcGIS Online and ArcGIS Enterprise
  • ArcGIS for AutoCAD
  • ArcGIS for Microsoft 365
  • ArcGIS Dashboards
  • ArcGIS Navigator
  • ArcGIS Earth
  • ArcGIS for Power BI
  • ArcGIS Experience Builder
  • ArcGIS QuickCapture
  • ArcGIS Field Maps
  • ArcGIS StoryMaps
  • ArcGIS Flight
  • ArcGIS Survey123
  • ArcGIS GeoBIM
  • ArcGIS Workforce
  • ArcGIS Instant Apps
  • Map Viewer
  • ArcGIS Living Atlas of the World
  • Scene Viewer
  • ArcGIS Maps for Adobe Creative Cloud
  • Location Sharing user type extension
Scripting and developer technologies included with ArcGIS Online and ArcGIS Enterprise
  • ArcGIS API for Python
  • ArcGIS Maps SDK for JavaScript
  • ArcGIS Maps SDKs for Game Engines
  • ArcGIS Maps SDKs for Native Apps
Products included with ArcGIS Online only
  • ArcGIS Hub Basic
Products included with ArcGIS Enterprise only
  • ArcGIS Enterprise Sites
Products available with ArcGIS Enterprise extensions
  • ArcGIS Knowledge Studio
  • ArcGIS Mission Responder

For more information about user types, check out the FAQs or get in touch with our team.

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