Like many large organisations, Queensland Urban Utilities (QUU) was experiencing operational inefficiencies resulting from a number of core business systems being unable to effectively communicate with one another.
Turning to Geographic Information System (GIS) technology, QUU has now consolidated their extensive amounts of data onto a centralised platform, supported by map-based portals.
Using the common language of location, the solution ensures the varied systems can now talk to each other – delivering QUU a comprehensive, real-time view of their entire network.
By merging their data sources and presenting the information in a visual format, QUU has united its workforce – ensuring everyone is working off the same page. This is not only improving service delivery but also driving operational efficiencies and enhancing customer engagement.