Understanding LSUs
Learning Service Units (LSUs) are prepaid credits included in your Esri Australia agreement. They give you flexible access to a range of our services, without needing separate budget approvals each time.
Want to learn more? Explore the information and FAQs below to see how it works, what they can be used for, and how to turn them into meaningful outcomes.
Every LSU matters
See how your LSUs can support your next GIS move
Professional Services
| Service name | Description | Number of LSUs needed |
|---|---|---|
| ArcGIS Enterprise Health Check | Evaluate your systems environment, configuration, and workflow. | 26 to 36 units |
| ArcGIS Enterprise Architecture Review | Gain confidence that architectural design meets operational needs | 36 to 46 units |
| ArcGIS Enterprise Capacity Planning | Enhance performance with optimised infrastructure and licensing | 36 to 46 units |
| ArcGIS Enterprise Upgrade | Maximise the value of ArcGIS Enterprise with improved features | On request |
| Prototype | Evaluate potential GIS solutions with a low-cost, low-risk approach | Starts from 31 units |
| Day rate consultancy | Provide day‑rate consulting services across roles including Consultant, Project Manager, Principal Consultant, and Program Manager. | 4 to 6 units per day |
Advisory Services
| Service name | Description | Number of LSUs needed |
|---|---|---|
| Location Value Assessment | Enhance operations by identifying expanded GIS applications. | 34 to 59 units |
| Location Strategy | Ensure successful GIS operations with a unified vision and roadmap. | On request |
| Enterprise GIS Governance Assessment | Maximise GIS value by aligning investments with strategic goals. | 59 to 118 units |
| Web GIS Governance | Restore GIS content quality with standardised content management. | 59 units |
| Benefit realisation Management | Ensure GIS investments deliver sustained value aligned with strategic goals and tracking outcomes. | 118 units |
| Imagery Management Strategy | Improve performance with optimised imagery workflows. | 59 units |
| Day rate consultancy | Provide day‑rate consulting services for roles such as Senior Consultant and Principal Consultant. | 5-6 units per day |
Training Services
| Focus | Course name | Number of LSUs needed | |
|---|---|---|---|
| Individual | Client exclusive | ||
|
Equip users with essential GIS skillsets needed for success. |
Migrating from ArcMap to ArcGIS Pro | 4 units | 24 units |
| Introduction to GIS using ArcGIS | 4 units | 20 units | |
| ArcGIS Pro Essential Workflows | 6 units | 36 units | |
|
ArcGIS Enterprise Administration Empower ArcGIS Enterprise administrators with valuable training. |
Sharing Content to ArcGIS Enterprise | 4 units | 24 units |
| ArcGIS Enterprise: Configuring a Base Deployment | 4 units | 24 units | |
| ArcGIS Enterprise: Administration Workflows | 9 units | 42 units | |
| Configuring Brach Versioning in ArcGIS | 3 units | 14 units | |
Configuration Engineering
| Service name | Description | Number of LSUs needed |
|---|---|---|
| Rapid Foundation - ArcGIS Dashboards | Gain valuable insights by improving exploration of spatial data. | 23 to 48 units |
| Rapid Foundation - ArcGIS Hub/Sites | Transform community engagement with spatially enabled websites. | 27 to 58 units |
| Rapid Foundation - ArcGIS Survey123 | Enhance the quality of GIS data collection with tailored survey forms. | 17 to 30 units |
| Rapid Foundation - ArcGIS Experience Builder | Enhance user engagement and interaction with GIS web applications. | 27 to 84 units |
| Day rate consultancy | Provide day‑rate consulting services (contract required). | 5 units per day |
| Configuration Consulting | Two-day fixed configuration consulting engagement (contract required). | 10 units |
UI UX Design Services
| Service name | Description | Number of LSUs needed |
|---|---|---|
| GIS User Personas | Evaluate your systems environment, configuration, and workflow. | 26 to 36 units |
| Design Review | Enhance GIS user experience with improved design and accessibility | 36 to 46 units |
| Map Symbology Design | Optimise GIS with custom map symbols for improved visualisation. | 36 to 46 units |
| Branded Interface Design | Reflect organisational brand identity with a tailored interface design. | On request |
| UX Discovery | Optimise GIS solution design by identifying key user requirements. | Starts from 31 units |
| Day rate consultancy | Provide day‑rate consulting services for roles such as Senior Consultant and Principal Consultant (contract required). | 4 to 6 units per day |
Ready to put your LSUs to work?
Fill out the form and we’ll help turn them into measurable results.
FAQs
Don't know where to start or have a question about LSUs and how to use them? Find answers to common questions below.
- What are LSUs?
LSUs are prepaid credits included in your Esri Australia agreement. They can be used to access our Professional Services, Advisory Services, Training Services, Configuration Engineering, and UI/UX Design Services, without the need for separate budget approvals each time. This streamlines access to resources while reducing administrative overhead and costs.
- Why LSUs matter?
LSUs simplify the process of engaging with Esri Australia's services, reduce administrative overhead, and provide flexible access to resources as needed.
- How to use LSUs?
1. Check your LSU balance in the email we’ve sent you.
2. Explore how LSUs can be used across our services.
3. Submit the enquiry form with your details and preferred services.
4. Our team will get in touch to finalise your request.
5. Enjoy fast access, no extra approvals needed. - How do I check how many LSUs my organisation has?
Check your email or reach out to your Esri Australia account manager for assistance. Alternatively, fill out our enquiry form.
- What happens if you don't use your LSUs?
Unused LSUs remain available for future use within the validity period specified in your agreement.