Support resources

Video tutorials and support resources

Answer common licensing questions by viewing the instructional videos, or download our step-by-step guides.

How to create a provisioning file

Create a provisioning file

Create a pre-filled licensing file to authorise licences on your machine.

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ArcGIS Desktop single use online authorisation via provisioning

Authorise ArcGIS Desktop Single Use licences

Authorise licences online using your newly created provisioning file.

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ArcGIS Desktop concurrent use online authorisation via provisioning

Authorise ArcGIS Desktop Concurrent Use licences

Authorise licences via the Licence Server Administrator.

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Define the Licence Manager

Define the ArcGIS Licence Manager

Specify and connect to where your licences are hosted.

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Define the ArcGIS Licence Manager by IP address

Define the ArcGIS Licence Manager by IP address

Use the licence server IP address to connect to your hosted licences.

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ArcGIS for Server authorisation online via provisioning

Authorise ArcGIS Enterprise licences

Use your provisioning file to authorise Enterprise licences online.

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Deauthorise ArcGIS for Desktop Single Use lincences

Deauthorise ArcGIS Desktop Single Use licences

Access ArcGIS Administrator online to deauthorise your licence.

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ArcGIS Desktop concurrent use online deauthorisation

Deauthorise ArcGIS Desktop Concurrent Use licences

Access the Licence Server Administrator to deauthorise your Concurrent Use licences.

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Resources

Access Esri ArcGIS support resources for further product information, community connections and links to downloads.

Have additional questions? Please contact a member of our Support team on 1800 447 111, or log a support request using My Esri.