Replace outdated systems and response processes with a modern, BYDA-aligned platform that delivers consistent, high-quality, digital asset protection responses at scale.
The challenge
Despite widespread adoption of BYDA services, the industry continues to face significant safety and operational challenges including high volumes of excavation activity and increasing complexity. According to BYDA's underground report, more than 15,000 service strikes still occur annually due to asset protection responses being inconsistent, difficult to interpret, and often treated as a compliance exercise. Similarly, response processes rely on manual workflows, legacy systems, disconnected teams, leading to the system shifting from damage prevention to liability control.
The solution
SmarterWX Automate—a modern platform for asset protection replacing legacy and custom-built systems with a fully managed, cloud-native platform that responds to BYDA referrals automatically and consistently, applies structured, rule-based asset protection decision-making, and delivers clear, usable responses to support safer excavation. It enables asset owners to move from reactive processes to controlled, scalable damage prevention operations.
Ready to move from response automation to enterprise-scale damage prevention? Talk to us about SmarterWX Automate
Built for enterprise security and compliance
Designed to operate as critical infrastructure within asset owner environments, SmarterWX Automre meets enterprise security, audit, and compliance requirements. It includes:
- ISO 27001 certified platform
- Secure, cloud-based architecture with controlled data access
- No dependency on internal systems or infrastructure
- Data hosted in Australia to support data sovereignty and regulatory requirements
Designed for asset owners and network operators
SmarterWX Automate is built for organisations responsible for:
- Protecting underground assets
- Responding to BYDA referrals
- Managing high volumes of excavation risk
- Delivering consistent asset protection outcomes across teams
What SmarterWX Automate enables
Usable, appropriate content
Automatically generate standardised response packages for BYDA referrals using rule-driven response types and templated outputs to ensure content is aligned to different user personas and supports how they interpret and act on asset protection information.
Consistent, informed decisions
Update decision logic without redevelopment and with full version control and rollback. Every outcome remains traceable through an audit record ensuring ongoing alignment with BYDA requirements and evolving response expectations.
Enquiry data as an enterprise asset
Transform BYDA activity into a structured, searchable dataset that supports your planning needs, improves network-wide risk visibility, and continuously improves damage prevention outcomes.
Authoritative information
Move beyond static plans and documents to responses that support interactive web maps, spatial data and GIS integration, and structured, field-ready outputs.