Support request

Submit a technical support request

Technical support is available to all Esri Australia customers with current maintenance or paid subscriptions. The best way to log a support request is through My Esri. This allows you to conveniently manage all your Esri software downloads and authorisations, as well as manage your support cases - all from a single location. Using My Esri to submit a technical support request will mean that we get the right information from you and can streamline the process of getting the right person to help you out.

You can also call us on 1800 447 111 or submit your support request via email using support@esriaustralia.com.au.