Whether you’re new to ArcGIS or a seasoned GIS professional looking to master the latest technology, we have resources to help you achieve your goals.
Access the resources below to find upcoming training offerings and book a course online — or get in touch to discuss your specific requirements.
Can’t find what you’re looking for? Let us know how we can help.
FAQs
Don't know where to start or have a question about training services? Find answers to common questions below.
- I'm new to GIS - where do I start?
If you're just getting started with the technology, contact one of our training consultants to discuss the best pathway for you. Alternatively, you can call 1300 635 196.
- What training products and learning options are available?
Esri Australia offers many training products and learning options, including scheduled courses, client-exclusive training, knowledge transfers and eLearning. We have also introduced Learning and Services Units, which provide you with a flexible way to manage your organisation’s GIS professional development requirements.
- What are Learning and Services Units?
Learning and Services Units provide you with a flexible way to pre-purchase GIS training and professional services to use throughout the year. It removes the need to obtain financial approval every time you want to train – reducing your organisation’s budget approval overheads and other administration costs. Purchasing an annual allocation of LSUs in a single transaction allows you to move on to work with the Esri Australia Training team to map out your unique learning pathway.
- I have completed a training course. What's my next step?
There are many course pathways you can pursue. The main topics are geodatabases, web application development, server, and visualisation, and editing and analysis. Learn more about the range of courses available.
- I have been using another GIS vendor’s software for a while. What course should I take to get started with ArcGIS?
One of the most challenging elements when transitioning to a new software product is gaining a solid understanding of the terminology. Contact one of our training consultants to discuss the best pathway for you. Alternatively, you can call 1300 635 196.
- I can't see the course that I want - where can I find it?
Please submit an online enquiry to let us know you are interested in a course, and a member of the Esri Australia Training team will respond to your message.
- If my colleagues all want to do the same course, can we have a group training session at our workplace?
Yes. Please contact us for information about holding a training course on your premises. We highly recommend this option for groups as it's an easy and cost effective way to run training events.
- Can we have exclusive training for our staff?
Yes. We understand the additional benefits of courses tailored to your data, workflows and processes. Please contact us for more information regarding our client-exclusive training options.
After you register, you should receive an email with booking details. This email can go to junk, so please save the date. You will receive more course information one to two weeks before the event.
- When do I receive course details?
After you register, you should receive an email with booking details. This email can go to junk, so please save the date. You will receive more course information one to two weeks before the event.
- What time do the courses start?
Courses start at 9am Sydney/Melbourne/Canberra local time and generally finish at 4:30pm each day. We also offer public courses in Perth local time – please send us an enquiry to find out more.
- Are there course discounts?
Attendees from Non-Profit Organisations (NPO) and schools or Higher Education Institutions may use the code NPO-COURSE-35%OFF during the checkout process for a 35% discount. We review and validate each discount submission, and NPOs must be registered.
- Are there formal certification pathways we can take?
Yes, there are! Please get in touch with us to learn which Esri Certification pathways are best for you and your Team.
- When will I hear from my instructor?
Once you have received confirmation, our instructors will contact you, typically within two weeks before the course start date. Please get in touch with us if you are still waiting to hear from your instructor by three days before your course commences.
- Can we still undertake training in ArcMap?
Yes, for now. ArcMap training is in the process of being retired. We recommend migrating to ArcGIS Pro as soon as possible to stay up to date. Please get in touch with us for more information.
- How is your training delivered?
Training is primarily delivered virtually via Microsoft Teams. Please contact us if you are looking for in-person training options.
- Do I have to download anything before starting a course?
Only the student manual! All the course data and software will be available via the virtual machines we deploy for the duration of your course.
- Do I have to install anything before starting a course?
No. All the course data and software will be available via the virtual machines we deploy for the duration of your course.
- How should I prepare for my virtual training?
Your instructor will be in touch before the course commences with recommendations. These include setting up a learning environment, using two monitors where possible, and ensuring you have a working headset and microphone.
- I need to change the session I am enrolled in; can I do that, and how?
Yes, enrolment changes can be made, with a caveat; cancellations and changes cannot be made to enrolments within ten days of a course commencing. Upon learning that you need to change your enrolment details, please contact us as soon as possible.
- Are there any checks my IT Department can run to ensure the virtual machines will be accessible via our company machines?
Yes. Please reach out to your instructor, and they will provide you with an easy-to-deploy system check and safe listing information.
- Are there prerequisites for some courses?
Yes. Please see the course overview information. If you have any questions, please do not hesitate to contact us.
- After completing a course, do I get a certificate?
Yes! If you have yet to receive your certificate within six weeks from course completion, please contact your instructor, who will follow up.
- Will I get any take-home resources?
Yes. Our instructors will send you a debrief email after the training with tailored resources to keep you busy! You will receive course data (for most courses), and you can also retain the student manual.