Managed Services provides a well-architected, cloud-hosted enterprise GIS, with ongoing management and optimisation - led by a highly experienced GIS application, data and infrastructure team based in Australia.

Free your organisation from the complexities of niche system management, allowing your team to focus on harnessing spatial data for informed decisions while ensuring your GIS adheres to the latest security protocols and compliance standards.

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Access local ArcGIS and cloud experts


Remove operational complexity

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Reduce risk with an ISO 27001-certified vendor

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Secure your onshore data

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Reduce time to value

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Predict your expenses with regular billing cycles


Improve reliability and performance

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Reduce the cost of managing complex solutions

Service inclusions and features

Managed Services goes beyond access to cloud and security technologies. Free your staff's administrative burden to focus on your organisation's core competencies with in-built scalability, minimised risk, and the following:

  • Flexibility and agility
  • Cost savings and predictability
  • Compliance and regulatory expertise: (ISO 27001)
  • Extendable support times and monitoring

Get started with Managed Services


Access local experts in ITIL 4 service desk to optimise your enterprise functionality, service request management, and incident and problem management.

Get IT support


Access free e-learning resources, or if you're interested in instructor-led training, we recommend the following courses, which can be added to your package:

Introduction to GIS using ArcGIS​

ArcGIS Pro: Essential Workflows​

Sharing Content to ArcGIS Enterprise​

Explore other training


With Managed Services, you can add custom applications and get support for your deployment.

Extend with apps


Ready to learn more about Managed Services? Contact us to explore your options.

Compare deployment patterns

Application Management
Application Management + Cloud Hosting
  You host, we manage We host, we manage
Service configuration, tuning, and health checks
Server configuration and management
Application configuration, security, and patching
Stopping/starting of services 
Site mode management 
Certificate and application for renewed licences
User management (roles, privileges, licence allocation)
Group management (creation, retirement, settings)
Portal website configuration (admin settings, gallery groups etc.)
Item admin (reassign ownership, sharing, general settings)
Geodatabase administration and management
Custom application management
Monthly reporting and performance meetings
Dedicated service delivery manager
Annual account governance meeting
Service Desk support (extended hours)
Incident and problem management
Monitoring and event management
Service and validation testing
Release and deployment management
Data sovereignty 
Hosted exclusively in Australia   
Hosting and managing of cloud infrastructure  
Capacity and performance management  
Provisioning/Decommissioning virtual machines and other resources  
Operating system, and database licensing, and patching  
Disaster Recovery  
Network configuration  
Logging, auditing, and monitoring  
Storage Management  

Need help with Enterprise GIS? Get in touch with our team to discuss your requirements.

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