GIS Managed Services that keep your system secure, scalable, and always ready
At Esri Australia, our GIS Managed Services ensure your geographic information system (GIS) performs reliably to support your operations. We handle the day-to-day management, so your team can focus on using spatial insights to make better decisions and deliver outcomes. With proactive monitoring, cloud‑native architecture, and ISO 27001‑certified security, your GIS stays operational, compliant, and future-ready.

What our GIS Managed Services delivers for you
Here’s what Esri Australia's GIS Managed Services provides to keep your GIS running smoothly.
Application management
Application management frees up your team to focus on delivery instead of system management. We handle updates, monitoring, and optimisation so your system stays reliable, secure, and prepared for the future.
- Proactive monitoring and extended support to prevent downtime and maintain uptime.
- Regular patching and upgrades to keep systems current and compliant.
- Standardised deployments aligned with best-practice frameworks to reduce risk and technical debt.
- Dedicated service delivery manager and lifecycle reviews for transparency and continuous improvement.

Cloud hosting and infrastructure
Our cloud hosting and infrastructure gives you a secure foundation for your GIS. Built on ISO 27001-certified GIS infrastructure, your system stays resilient, compliant, and able to support advanced workflows.
- Cloud-native architecture designed for security, reliability, and operational excellence.
- ISO-certified hosting with onshore data protection.
- Upgrade-ready deployments that eliminate technical debt.
- Built to support high-demand workflows like LiDAR and digital twins.

Security and compliance
Our security and compliance services protect your GIS with enterprise-grade safeguards and built-in resilience. From full ISO 27001 certification to disaster recovery, we help you meet strict standards and maintain continuity without adding complexity for your team.
- Full ISO 27001 certification across infrastructure, applications, and support.
- Onshore data hosting that assures privacy and compliance.
- Built-in disaster recovery for rapid system restoration and minimal downtime.
- Access control and patching to maintain security and reduce risk.
- AWS Foundational Technical Review certification strengthens compliance and security across your GIS environment.

Strategic support and enablement
With strategic enablement and support from our team, you can turn GIS into a driver of transformation and long-term success. We work with your team to align your GIS with your digital roadmap, build capability, and keep projects moving forwards without disruption.
- Align GIS with digital transformation goals and enterprise strategy.
- Capability-building through training, workshops, and expert guidance.
- Flexible support model that complements internal roles and preserves control.
- Structured onboarding from our concierge team for a seamless, low-risk transition to GIS Managed Services.

"Esri Australia is a truly innovative partner. They consistently offer new ideas, process improvements and keep us informed of the latest technologies."
Goodman
Evaluate if your GIS is ready for the cloud in just 3 minutes
Thinking about cloud migration or looking to optimise your existing cloud infrastructure? Our quick evaluation offers invaluable insights. Developed by our team of industry experts, it looks at your system’s capabilities, your business priorities, and your readiness to migrate or optimise.
Once completed, we'll work with you to address your specific requirements. Together, we’ll explore opportunities to optimise your GIS, scale efficiently, and create a clear plan to unlock its full potential.

FAQs
Have questions about GIS Managed Services? You can find the answers to some frequently asked questions below.
- How does Esri Australia's GIS Managed Services improve my GIS and how does it relate to geospatial solutions and geospatial services?
Esri Australia's GIS Managed Services keep your GIS secure, reliable, able to scale thorough end to end platform management, including monitoring, upgrades, and compliance. A stable GIS platform lets your run geospatial solutions with confidence and improves efficiency for geospatial services like mapping, data analysis, and modelling.
- Why are platform services important for managing a GIS?
Our GIS Managed Services includes platform services to provide a strong foundation that keeps your GIS operating, compliant, and up to date. With proactive monitoring, patching, and lifecycle management in place, you can roll out new geospatial solutions faster and support more users without disruption.
- How does Esri Australia's GIS Managed Services improve cost control and budgeting?
Our GIS Managed Services has a tiered model for application management and cloud hosting that gives you predictable pricing and simpler approvals. You also get reduced downtime and faster delivery to improve return on investment for your geospatial solutions without large upfront infrastructure spend.
- How does Esri Australia's GIS Managed Services support digital transformation?
By modernising the platform to be cloud native and upgrade ready, our GIS Managed Services make it easier to integrate with enterprise systems, scale user access, and deploy new geospatial solutions. This improves how location intelligence can support strategy, policy delivery, and innovation across your organisation.
- How does migration to Esri Australia's GIS Managed Services work without disruption?
We start with a readiness assessment, plan and communicate changes with your stakeholders, and keep your GIS running during the transition. This lets your operations stay on track and allows your team to stay in charge of access, configuration, and day-to-day publishing.
- How does Esri Australia's GIS Managed Services ensure service continuity and uptime?
We keep your GIS running through proactive monitoring and extended support that prevents downtime before it happens. Your system is hosted on ISO-certified Australian infrastructure and built on cloud-ready architecture aligned with AWS best practices. Disaster recovery, patching, and access control are built in, so your GIS stays secure, compliant, and ready to meet demand without disruption.
- How does Esri Australia's GIS Managed Services keep my data secure and compliant?
Our GIS Managed Services protect your data with ISO 27001-certified Australian hosting and architecture aligned with AWS Foundational Technical Review standards. We include disaster recovery, access control, and regular patching so your GIS stays secure, compliant, and ready for your needs.
Ready to learn more about GIS Managed Services?
Contact us to explore your options.
Our GIS services
Want to learn more about our other GIS services? Explore the links below: