Managed Services provides a well-architected, cloud-hosted enterprise GIS, with ongoing management and optimisation - led by a highly experienced GIS application, data and infrastructure team based in Australia.

Free your organisation from the complexities of niche system management, allowing your team to focus on harnessing spatial data for informed decisions while ensuring your GIS adheres to the latest security protocols and compliance standards.

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Access local ArcGIS and cloud experts

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Remove operational complexity

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Reduce risk with an ISO 27001-certified vendor

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Secure your onshore data

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Reduce time to value

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Predict your expenses with regular billing cycles

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Improve reliability and performance

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Reduce the cost of managing complex solutions

Service inclusions and features

Managed Services goes beyond access to cloud and security technologies. Free your staff's administrative burden to focus on your organisation's core competencies with in-built scalability, minimised risk, and the following:

  • Flexibility and agility
  • Cost savings and predictability
  • Compliance and regulatory expertise: (ISO 27001)
  • Extendable support times and monitoring

Get started with Managed Services

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Ready to learn more about Managed Services? Contact us to explore your options.

Compare deployment patterns

 
Application Management
Application Management + Cloud Hosting
  You host, we manage We host, we manage
Application
   
Service configuration, tuning, and health checks
Server configuration and management
Application configuration, security, and patching
Stopping/starting of services 
Site mode management 
Certificate and application for renewed licences
Backups
User management (roles, privileges, licence allocation)
Group management (creation, retirement, settings)
Portal website configuration (admin settings, gallery groups etc.)
Item admin (reassign ownership, sharing, general settings)
Geodatabase administration and management
Custom application management
Service
   
Monthly reporting and performance meetings
Dedicated service delivery manager
Annual account governance meeting
Service Desk support (extended hours)
Incident and problem management
Monitoring and event management
Service and validation testing
Release and deployment management
Data sovereignty 
   
Hosted exclusively in Australia   
Infrastructure
   
Hosting and managing of cloud infrastructure  
Capacity and performance management  
Provisioning/Decommissioning virtual machines and other resources  
Operating system, and database licensing, and patching  
Disaster Recovery  
Network configuration  
Logging, auditing, and monitoring  
Security   
Storage Management  
Troubleshooting  
 
Application
Application Management
 
Application Management + Cloud Hosting
 
 Service configuration, tuning, and health checks
Application Management
Application Management + Cloud Hosting
 Server configuration and management
Application Management
Application Management + Cloud Hosting
 Application configuration, security, and patching
Application Management
Application Management + Cloud Hosting
 Stopping/starting of services 
Application Management
Application Management + Cloud Hosting
 Site mode management 
Application Management
Application Management + Cloud Hosting
 Certificate and application for renewed licences
Application Management
Application Management + Cloud Hosting
 Backups
Application Management
Application Management + Cloud Hosting
 User management (roles, privileges, licence allocation)
Application Management
Application Management + Cloud Hosting
 Group management (creation, retirement, settings)
Application Management
Application Management + Cloud Hosting
 Portal website configuration (admin settings, gallery groups etc.)
Application Management
Application Management + Cloud Hosting
 Item admin (reassign ownership, sharing, general settings)
Application Management
Application Management + Cloud Hosting
 Geodatabase administration and management
Application Management
Application Management + Cloud Hosting
 Custom application management
Application Management
Application Management + Cloud Hosting
 
Service
Application Management
 
Application Management + Cloud Hosting
 
 Monthly reporting and performance meetings
Application Management
Application Management + Cloud Hosting
 Dedicated service delivery manager
Application Management
Application Management + Cloud Hosting
 Annual account governance meeting
Application Management
Application Management + Cloud Hosting
 Service Desk support (extended hours)
Application Management
Application Management + Cloud Hosting
 Incident and problem management
Application Management
Application Management + Cloud Hosting
 Monitoring and event management
Application Management
Application Management + Cloud Hosting
 Service and validation testing
Application Management
Application Management + Cloud Hosting
 Release and deployment management
Application Management
Application Management + Cloud Hosting
 
Data sovereignty 
Application Management
 
Application Management + Cloud Hosting
 
 Hosted exclusively in Australia 
Application Management
 
Application Management + Cloud Hosting
 
Infrastructure
Application Management
 
Application Management + Cloud Hosting
 
 Hosting and managing of cloud infrastructure
Application Management
 
Application Management + Cloud Hosting
 Capacity and performance management
Application Management
 
Application Management + Cloud Hosting
 Provisioning/Decommissioning virtual machines and other resources
Application Management
 
Application Management + Cloud Hosting
 Operating system, and database licensing, and patching
Application Management
 
Application Management + Cloud Hosting
 Disaster Recovery
Application Management
 
Application Management + Cloud Hosting
 Network configuration
Application Management
 
Application Management + Cloud Hosting
 Logging, auditing, and monitoring
Application Management
 
Application Management + Cloud Hosting
 Security 
Application Management
 
Application Management + Cloud Hosting
 Storage Management
Application Management
 
Application Management + Cloud Hosting
 Troubleshooting
Application Management
 
Application Management + Cloud Hosting

Need help with Enterprise GIS? Get in touch with our team to discuss your requirements.

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