Managed Services provides a well-architected, cloud-hosted enterprise GIS, with ongoing management and optimisation - led by a highly experienced GIS application, data and infrastructure team based in Australia.
Free your organisation from the complexities of niche system management, allowing your team to focus on harnessing spatial data for informed decisions while ensuring your GIS adheres to the latest security protocols and compliance standards.
Service inclusions and features
Managed Services goes beyond access to cloud and security technologies. Free your staff's administrative burden to focus on your organisation's core competencies with in-built scalability, minimised risk, and the following:
- Flexibility and agility
- Cost savings and predictability
- Compliance and regulatory expertise: (ISO 27001)
- Extendable support times and monitoring
Ready to learn more about Managed Services? Contact us to explore your options.
Compare deployment patterns
Application Management |
Application Management + Cloud Hosting |
|
---|---|---|
You host, we manage | We host, we manage | |
Application |
||
Service configuration, tuning, and health checks | ✓ | ✓ |
Server configuration and management | ✓ | ✓ |
Application configuration, security, and patching | ✓ | ✓ |
Stopping/starting of services | ✓ | ✓ |
Site mode management | ✓ | ✓ |
Certificate and application for renewed licences | ✓ | ✓ |
Backups | ✓ | ✓ |
User management (roles, privileges, licence allocation) | ✓ | ✓ |
Group management (creation, retirement, settings) | ✓ | ✓ |
Portal website configuration (admin settings, gallery groups etc.) | ✓ | ✓ |
Item admin (reassign ownership, sharing, general settings) | ✓ | ✓ |
Geodatabase administration and management | ✓ | ✓ |
Custom application management | ✓ | ✓ |
Service |
||
Monthly reporting and performance meetings | ✓ | ✓ |
Dedicated service delivery manager | ✓ | ✓ |
Annual account governance meeting | ✓ | ✓ |
Service Desk support (extended hours) | ✓ | ✓ |
Incident and problem management | ✓ | ✓ |
Monitoring and event management | ✓ | ✓ |
Service and validation testing | ✓ | ✓ |
Release and deployment management | ✓ | ✓ |
Data sovereignty |
||
Hosted exclusively in Australia | ✓ | |
Infrastructure |
||
Hosting and managing of cloud infrastructure | ✓ | |
Capacity and performance management | ✓ | |
Provisioning/Decommissioning virtual machines and other resources | ✓ | |
Operating system, and database licensing, and patching | ✓ | |
Disaster Recovery | ✓ | |
Network configuration | ✓ | |
Logging, auditing, and monitoring | ✓ | |
Security | ✓ | |
Storage Management | ✓ | |
Troubleshooting | ✓ |
Application | |
Application Management | |
Application Management + Cloud Hosting | |
Service configuration, tuning, and health checks | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Server configuration and management | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Application configuration, security, and patching | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Stopping/starting of services | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Site mode management | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Certificate and application for renewed licences | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Backups | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
User management (roles, privileges, licence allocation) | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Group management (creation, retirement, settings) | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Portal website configuration (admin settings, gallery groups etc.) | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Item admin (reassign ownership, sharing, general settings) | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Geodatabase administration and management | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Custom application management | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Service | |
Application Management | |
Application Management + Cloud Hosting | |
Monthly reporting and performance meetings | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Dedicated service delivery manager | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Annual account governance meeting | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Service Desk support (extended hours) | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Incident and problem management | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Monitoring and event management | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Service and validation testing | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Release and deployment management | |
Application Management | ✓ |
Application Management + Cloud Hosting | ✓ |
Data sovereignty | |
Application Management | |
Application Management + Cloud Hosting | |
Hosted exclusively in Australia | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Infrastructure | |
Application Management | |
Application Management + Cloud Hosting | |
Hosting and managing of cloud infrastructure | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Capacity and performance management | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Provisioning/Decommissioning virtual machines and other resources | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Operating system, and database licensing, and patching | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Disaster Recovery | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Network configuration | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Logging, auditing, and monitoring | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Security | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Storage Management | |
Application Management | |
Application Management + Cloud Hosting | ✓ |
Troubleshooting | |
Application Management | |
Application Management + Cloud Hosting | ✓ |