Banking

The smart approach to banking channel optimisation

Branch banking is declining; online activity is spiking. Industry-wide disruption has made banking channel optimisation critical, but what solution can safeguard your growth?

Advanced location-based analytics tools are being used by the world’s banking leaders to strengthen customer relationships, drive expansion and improve financial performance.

By understanding the location of your customers and their transactions, you can ensure you’re delivering a positive service experience – whether online, at an ATM, or in your branches. 

Location-based analytics technology acts as an enterprise platform to help increase wallet share, improve your return on existing investments, and better care for your customers.

To learn more about smart banking channel optimisation, please call an Esri Australia specialist on 1300 635 196.
How to win customers and influence the share price
Video

How to win customers and influence the share price

Bank of America didn’t just survive the global financial crisis – it sliced US$800 million off its operating budget and upped its share price. Learn from their successful use of location-based analytics.

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Insights

An Uber-like approach to innovation
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An Uber-like approach to innovation

Disruptive technology advancements are fast removing the need for customers to visit bricks-and-mortar branches. Find out how your bank can respond to this societal shift by using location as a service (LaaS).

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Technology to safeguard expansion and lending
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Technology to safeguard expansion and lending

Advanced location-based analytics empowers you with the tools to analyse new branch sites and conduct accurate credit risk assessments. Hear how the versatile platform has helped Bank of Clarke County.

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The secrets of a modern merger revealed

Interested in streamlining your operations while still providing premium service? Read how ANZ managed its merger with the National Bank of New Zealand, and connected their specialists with more customers.

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How to gain more from your business intelligence investment
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How to gain more from your business intelligence investment

The Australian Financial Review puts the spotlight on how location-based analytics is transforming business across the globe – including real-world examples from utilities, banking, telecommunications, retail and mining.

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Demos

Location-based insights retail banks
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Banking on location to improve service

Retail banks are leveraging location-based insights to better understand customer needs – because as communities have become more diversified, so too have their financial services requirements.

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See non-performing loan indicators in action

Review this story map to better understand the deep insight advanced location-based analytics can provide into non-performing loans and loan performance factors.

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Branch performance insight in an instant
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Branch performance insight in an instant

Learn how location-based analytics tools can analyse the performance of your branch network and provide powerful insight into current and potential markets.

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