The five key types of ArcGIS users

User types are a combination of identity, capabilities and apps that align with the needs of typical members in an organisation.

They are the building blocks of ArcGIS Online subscriptions and allow you to match team members with the capabilities and apps they need to complete their work.

To help you identify the right products and GIS capabilities you need — and to simplify the licensing process — we’ve summarised the five different user types here.

The new user types are assigned included apps – licenses that come as part of the user type and cannot be reassigned to other members of the organisation.

If a user needs access to apps that aren’t included with a user type, such as Insights for ArcGIS, these apps can be assigned to a member’s identity as add-on apps, providing additional flexibility to organisations that need it. Add-on apps can be re-assigned to other members.

Compare user types

Creator icon


There are often several creators within an organisation, each requiring different privileges, depending on their role. They gather and edit data and develop maps to share internally or with the public.

Included apps:

Compatible add-on apps:

Suited for:

  • Engagement officers

Compare user types

Viewer icon


A viewer wants to be able to see the team’s private maps and gather information quickly to answer important questions. They are not interested in creating GIS products or services – rather they just want to work smarter and achieve greater results.

Included apps:

Suited for:

  • CEOs, executives, marketing professionals

Compare user types

Field worker icon

Field Worker

A field worker needs to be able to manage field assignments and collect and edit data. Accordingly, they have the ability to edit existing datasets through field apps.

Included apps:

Compatible add-on app:

Suited for:

  • Field workers, surveyors

Compare user types

Editor icon


In charge of ensuring the accuracy of content in any of the essential apps, editors have the ability to review and change existing data and create new data that helps meet the needs of the business.

Included apps:

Compatible add on apps:

Suited for:

  • Asset performance manager

Compare user types

GIS Professional icon

GIS Professional

GIS Professionals are a trusted source of information within an organisation — responsible for maintaining the integrity of the organisation’s maps and data so digital assets can be used with confidence by decision-makers.

They perform advanced geospatial analysis, visualisation and mapping and develop detailed, layered maps to support the decision-making process.

Included apps:

Compatible add on apps:

Suited for:

  • GIS managers
  • Compliance officers
  • Information analysts
  • Spatial data specialists
  • Cartographers

Compare user types


Compare User Types

  Viewer Editor Field Worker Creator GIS Professional
View your team's private maps and apps tick tick tick tick tick
Use ArcGIS Essential Apps tick tick tick tick tick
Edit data   tick tick tick tick
Use Field Apps Bundle   Optional tick tick tick
Use Office Apps Bundle       tick tick
Create maps and apps       tick tick
Administer subscription       tick tick
Use ArcGIS Pro       Optional tick

Included Apps

Included with all user types

Essential Apps Bundle

  • Esri Story MapsEsri Story MapsCombine maps and media to tell compelling stories that inform and inspire.
  • Web AppBuilder for ArcGISWeb AppBuilder for ArcGISBuild custom web apps to showcase your maps; no coding required.
  • Operations Dashboard for ArcGISOperations Dashboard for ArcGISUse dynamic dashboards to monitor people, assets, and events in real time.
  • Configurable AppsConfigurable AppsShare your map in interactive web apps that are built for your target audience.
  • Map ViewerMap ViewerCreate and configure 2D maps, explore data, and perform analysis.
  • Scene ViewerScene ViewerView, create, and share 3D maps in your browser.

Included with creator, field worker and GIS Professional

Field Apps Bundle

Included with creator and GIS Professional

Office Apps Bundle

  • ArcGIS Maps for OfficeArcGIS Maps for OfficeVisualise and analyse Excel data using maps. Enrich your presentations with the maps.
  • ArcGIS Maps for SharePointArcGIS Maps for SharePointVisualise, organise, and interact with your SharePoint data using maps for better insights.

Included with GIS Professional

ArcGIS Pro

  • ArcGIS ProArcGIS ProBuild beautiful maps in 2D and 3D and perform robust geospatial analysis.

Apps that can be added to your subscription

If you’d like to discuss your product and licensing needs in more detail, call 1800 870 750 and ask to speak with an ArcGIS technical specialist.